Konica Minolta 7013 psc Manuale Utente

Troubleshooting-7

Use the checklists in this section to identify and solve problems.

Be sure that the Print Server Card has properly selected the connector type that you 
are using.  The connector type is listed on the status/configuration report: 100BaseT, 
10BaseT or Thinnet.

•  For Thinnet, check that network connector is plugged into the BNC connector on 

the Print Server Card. If the printer is at the end of a run, ensure that a 50-ohm ter-
minator is installed.

•  For 100BaseT or 10BaseT, check that the network connector is plugged into the RJ 

connector on the Print Server Card. 

•  Try another cable to make sure you do not have a bad cable.

If you are using a 100BaseT or 10BaseT concentrator hub that does not support the 
link signal, use Manual Ethernet Port selection instead of the factory default of Auto-
matic Ethernet Port selection. Refer to Appendix A.

It is recommended you use MAP to get the NetWare setup and parameter values. If 
you have not resolved the problem after running MAP, go through the checklists in 
this section.

•  Is the print server name entered correctly? The factory-default name is XXX_serial 

number, where XXX is a three-letter designation for the manufacturer. The serial 
number is located on the card.

•  Did you assign print queues to the printer? It is recommended you assign each 

print queue to only one Print Server Card-connected printer.  If print queues are 
assigned to other network printers, the print jobs may be going to an other network 
printer.

•  Did you assign the printer to the type Remote Other /Unknown?

•  If the PCONSOLE settings are correct, the connection between the printer and net-

work may have been broken.  Turn the printer off and, using PCONSOLE, wait for 
the status message Not Connected.  Turn the printer on and the status should 
change to Waiting for Job.