Insulet Corporation 019 Manuale Utente

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CHAPTER 11
Communication Failures
The Communication Process
When you turn on or use the Personal Diabetes Manager (PDM), 
it establishes communication with the active Pod. Usually, com-
munication occurs quickly. Occasionally, communication takes 
longer and the PDM displays the communication icon during 
that time in the upper left-hand corner of the current screen.
However, if communication does not work, the PDM will walk 
you through the necessary steps to re-establish communication.
Communication can fail if the PDM is:
Too far from the Pod—The PDM and Pod should be side by 
side while priming during activation.
Failure During Pod Activation or Operation
When you send an instruction from the PDM—such as
 
Start to 
begin bolus delivery or Enable to begin using a different basal 
program—the Pod usually responds quickly. However, if the 
PDM cannot send your instruction within a few seconds, it dis-
plays the “Communication error” screen (Figure 11-1 on the nex
page).
1. Move the PDM closer to the Pod. The PDM will try to commu-
nicate with the Pod again. If communication still fails, you will 
see the message in Figure 11-2 on the next page.
As a safety feature, the communication distance 
between the Pod and PDM is reduced during activation. 
Once a Pod is primed and communicates with the PDM, 
the full communication range is restored and the Pod 
can receive commands only from that PDM.