Xeline Co. LTd. SU-200B Manuale Utente

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This document is subject to change without prior notice.
 
18
5. Trouble Shooting                                                                                                             
 
Problem Checklist 
The POWER LED does not 
activate. 
Check if the power cable is firmly plugged into the SU-200B and 
power outlet.   
The ACT and SYNC LEDs do 
not activate. 
This can occur when the PLC link is not possible or the channel 
conditions are poor.   
Try plugging the SU-200B directly into a wall outlet. (When using 
a power strip, the other connected electrical appliances can 
affect the performance of the SU-200B.) 
The LAN LED does not 
activate. 
Check if the RJ-45 cable is firmly plugged into the SU-200B and 
the NIC of the PC. 
Check if the NIC connection is disabled in the Local Area Network 
window.   
Pinging to the default 
Gateway IP is 
unsuccessful. 
① 
Check for typos in the ping command. 
② 
Check if the Gateway IP address is correct. 
③ 
Check the IP configuration of the subscriber’s PC. 
④ 
If the IP configuration is correct, the problem lies in the ISP 
backbone. Check if it is possible to ping to a gateway at 
another location. 
The IP address does not 
appear correctly in the 
‘ipconfig /all’ command 
prompt window.   
(1) DHCP IP Address 
① 
Open the command prompt window. Type ‘ipconfig /renew’.
② 
Type ‘ipconfig /all’ to recheck the IP address. 
(2) Fixed IP Address 
① 
Reconfigure the IP settings according the manual. 
② 
Type ‘ipconfig /all’ to recheck the IP address. 
 
If the problem is still not solved, please contact Xeline’s Technical Support Center.