Xeline Co. LTd. SU-200B Manuale Utente
This document is subject to change without prior notice.
18
5. Trouble Shooting
Problem Checklist
The POWER LED does not
activate.
Check if the power cable is firmly plugged into the SU-200B and
power outlet.
The ACT and SYNC LEDs do
not activate.
This can occur when the PLC link is not possible or the channel
conditions are poor.
Try plugging the SU-200B directly into a wall outlet. (When using
a power strip, the other connected electrical appliances can
affect the performance of the SU-200B.)
The LAN LED does not
activate.
Check if the RJ-45 cable is firmly plugged into the SU-200B and
the NIC of the PC.
Check if the NIC connection is disabled in the Local Area Network
window.
Pinging to the default
Gateway IP is
unsuccessful.
①
Check for typos in the ping command.
②
Check if the Gateway IP address is correct.
③
Check the IP configuration of the subscriber’s PC.
④
If the IP configuration is correct, the problem lies in the ISP
backbone. Check if it is possible to ping to a gateway at
another location.
The IP address does not
appear correctly in the
‘ipconfig /all’ command
prompt window.
(1) DHCP IP Address
①
Open the command prompt window. Type ‘ipconfig /renew’.
②
Type ‘ipconfig /all’ to recheck the IP address.
(2) Fixed IP Address
①
Reconfigure the IP settings according the manual.
②
Type ‘ipconfig /all’ to recheck the IP address.
If the problem is still not solved, please contact Xeline’s Technical Support Center.