ZTE Corporation ZXV10W300V2 Manuale Utente

This chapter describes how to troubleshoot problems in the ZXV10 
W300 installation and operations.

For other problems not contained in 

this chapter, please contact your Service Provider for help.

Problem

Troubleshooting

The indicator 

is OFF when 
the device is 
powered on

Make sure that you use the power adapter included in the 

package and the adapter is connected properly to the device and 
power socket on the wall

DSL indicator 
is OFF when 
the telephone 
wire is 
connected

Make sure you use standard telephone lines (e.g. those 
contained in the device package). Make sure the lines are 
connected properly according to the hardware connection 
procedure described in Chapter 3. Check all the ports to see if 
there are any loose connections. Wait for 30 seconds for the 
device to establish a connection to your ADSL service provider.

When the 
telephone wire 
is connected, 

the DSL 
indicator
alternates 
between slow 
and fast 
flashing.

The symptom indicates the failed connection between the 
device and the office-end ADSL. Make sure cables are 
connected properly according to the hardware connection 

procedure described in Chapter 3. If a telephone is required in 
front of the splitter, make sure a microfilter is installed 
properly.

LAN indicator 
is OFF when 
the Ethernet 

cable is 
connected

Make sure the Ethernet cable is connected properly to the 
hub/Ethernet switch/computer and the ZXV10 W300 device. 
Make sure the hub/Ethernet switch/computer are powered on.

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