ZTE Corporation ZXV10W300V2 Manuale Utente

ZXV10 W300 Quick Installation Manual                           

Problem

Troubleshooting

PC unable to 
access the 
network

Use the Ping command to check if the network interface IP 
address (preset to 192.168.1.1) of the device can be pinged 
from the computer.

If not, check the Ethernet cable connection.

Check if the indicator status is normal.

If the computer uses a private IP address (not a registered 
illegal IP) specified manually, please check if the computer’s 
gateway IP address is an illegal address.

If not, use a correct 

gateway, or set the computer to obtain IP information 
automatically.

All the running firewall and VPN software have been closed.

The proxy server setting of the browser you use, e.g. IE, has 
been disabled.

Contact your ADSL Service Provider to confirm the DNS 
server designated for the computer is valid. Otherwise, use the 
correct DNS, or set the computer to obtain IP information 

automatically.

Make sure you have set the NAT rule to convert the private IP 
address into the legal address.

The computer IP address you 

specified must be contained in the range set in the NAT rule.

A problem may occur in the office-end device of the ADSL 
Service Provider.

WLAN unable 
to be 
connected

Make sure the WLAN radio frequency is turned on and the 
WLAN indicator is ON.

Unable to 
browse
Internet web 

pages on the 
computer

Make sure the DNS server designated for the computer is 
correct. You can use the Ping command to check if the 
computer can be connected to the DSN server of the ADSL 

Service Provider.

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