Creative Labs AVPSB1250 Manuale Utente

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Troubleshooting  21
Troubleshooting
Problems with Sound 
No sound from headphones or speakers. 
Check the following: 
• The default sound playback device under Microsoft Volume panel shows the correct audio 
device. If the audio device selected is correct, refer to “Problems with Multiple Audio 
Devices
• If any audio applications were running when your audio device was plugged in, close and 
open them again.
• The headphones or powered speakers are connected to the audio device’s Headphone/
Line Out jack. 
No audio output when playing digital files such as WAV, MIDI files or AVI clips. 
Check the following: 
• The speakers' volume control knob, if any, is set at mid-range. Adjust the playback volume 
in Creative Music Server or Microsoft Volume panel, if necessary. 
• There is no hardware conflict between the audio device and a peripheral device. 
• The speakers and headphone selection in Entertainment Console corresponds to your 
speaker or headphone configuration.
There is clipping/distortion during audio playback.
Check the following: 
• Your computer system should be running in high performance mode. You may need to 
disable any power saving features.
Problems with Multiple Audio Devices 
The onboard audio chipset seems to be in conflict with the Transmitter. 
Disable your computer's onboard audio chipset. See your computer's motherboard 
documentation for details
Problems with Wireless Features 
Music is not being transmitted to my paired devices. 
Check the following: 
• Your Transmitter and your paired devices are turned on. 
• Your Controller’s speaker on/off switch is set to ON, and headphones have not been 
connected to your Controller’s headphone jack.
• Your Transmitter’s wireless features are enabled by default and the device’s Connect LED 
should light up green. If not, do the following: 
1
Launch Creative Music Server.
2
Click the Wireless Control Setup icon.