Harris Corporation RF Communications Division XG-100LPA Manuale Utente
14221-1200-4000, Rev. E
27
6
CUSTOMER SERVICE
6.1 CUSTOMER CARE
If any part of the system equipment is damaged on arrival, contact the shipper to conduct an inspection
and prepare a damage report. Save the shipping container and all packing materials until the inspection
and the damage report are completed. In addition, contact the Customer Care center to make
arrangements for replacement equipment. Do not return any part of the shipment until you receive
detailed instructions from a Harris representative.
and prepare a damage report. Save the shipping container and all packing materials until the inspection
and the damage report are completed. In addition, contact the Customer Care center to make
arrangements for replacement equipment. Do not return any part of the shipment until you receive
detailed instructions from a Harris representative.
North America:
Phone Number:
1-800-368-3277
Fax Number:
1-321-409-4393
E-mail:
International:
Phone Number:
1-434-455-6403
Fax Number:
1-321-409-4394
E-mail:
6.2 TECHNICAL ASSISTANCE
The Harris Technical Assistance Center (TAC) resources are available to help you with overall system
operation, maintenance, upgrades, and product support. TAC is your point of contact when you need
technical questions answered.
operation, maintenance, upgrades, and product support. TAC is your point of contact when you need
technical questions answered.
Product specialists, with detailed knowledge of product operation, maintenance, and repair, provide
technical support via a toll-free telephone number (in North America). Support is also available through
mail, fax, and e-mail.
technical support via a toll-free telephone number (in North America). Support is also available through
mail, fax, and e-mail.
For more information about technical assistance services, contact your sales representative, or call the
Technical Assistance Center directly at:
Technical Assistance Center directly at:
North America:
1-800-528-7711
International:
1-434-385-2400
Fax:
1-434-455-6712
E-mail:
7
WARRANTY REGISTRATION
Please register this product within 10 days of purchase. Registration validates the warranty coverage, and
enables Harris to contact you in case of any safety notifications issued for this product.
enables Harris to contact you in case of any safety notifications issued for this product.
Registration can be made on-line at the Customer Care center webpage:
While on the webpage, please review the applicable battery and/or product warranty literature.