ZHUHAI EUCCOI DIGITAL TECHNOLOGY CO. LTD. A56-220 Manuale Utente

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Bluetooth&2.4G      
 
11
Frequently ask question 
Question:
 
Press the key, the red laser appear and then goes out, but 
there is no bar code display in the input box?
 
Answer:  
1. The USB receiver has not plugged into the computer USB port, please 
make sure that the USB receiver has been fully plugged into the USB port. 
2. The USB port of the computer is out of condition, please plugged the 
USB receiver into the USB port of another computer to test 
3. The USB receiver is not matched with scanner yet, or the scanner is set 
to “storage mode” or “USB Virtual COM”, please unplugged the USB 
receiver and plugged it again, then scan the following barcode in turn, 
“Restore defaults”, “Match”, “Instant upload mode”, “USB_HID”, 
4. The cursor is not in the input text box, please make sure the cursor is in 
the input box where you want to upload the barcode. 
5. If the USB receiver indicator goes out or flasher, it indicates that the 
receiver is broken. 
Question:
 
Press the button, the scanner is not laser?
 
Answer: 
1. The battery less than 20%. The scanner enters the low battery 
protection mode. Please charge the scanner at least for 30 minutes before 
using. 
2. The laser engine is damaged and needs to be replaced. 
Question:
 
Read the barcode, the barcode data will be lost?
 
Answer:
 
Slow down the HID speed of the scanner.
 
Question:
 
Barcode characters is wrong? 
Answer:
   
1.Set the scanner keyboard nations with using the keyboard. 
2.Set more slow HID speed(in Mac)