ZHUHAI EUCCOI DIGITAL TECHNOLOGY CO. LTD. A56-220 Manual Do Utilizador
Bluetooth&2.4G
11
Frequently ask question
Question:
Press the key, the red laser appear and then goes out, but
there is no bar code display in the input box?
Answer:
1. The USB receiver has not plugged into the computer USB port, please
make sure that the USB receiver has been fully plugged into the USB port.
2. The USB port of the computer is out of condition, please plugged the
USB receiver into the USB port of another computer to test
3. The USB receiver is not matched with scanner yet, or the scanner is set
to “storage mode” or “USB Virtual COM”, please unplugged the USB
receiver and plugged it again, then scan the following barcode in turn,
“Restore defaults”, “Match”, “Instant upload mode”, “USB_HID”,
4. The cursor is not in the input text box, please make sure the cursor is in
the input box where you want to upload the barcode.
5. If the USB receiver indicator goes out or flasher, it indicates that the
receiver is broken.
Question:
Press the button, the scanner is not laser?
Answer:
1. The battery less than 20%. The scanner enters the low battery
protection mode. Please charge the scanner at least for 30 minutes before
using.
2. The laser engine is damaged and needs to be replaced.
Question:
Read the barcode, the barcode data will be lost?
Answer:
Slow down the HID speed of the scanner.
Question:
Barcode characters is wrong?
Answer:
1.Set the scanner keyboard nations with using the keyboard.
2.Set more slow HID speed(in Mac)