Valcom IP Ceiling Speaker VIP-160-IC Dépliant
Codici prodotto
VIP-160-IC
ISSUE 2
948275
1
InformaCast Quickstart Guide
Network Requirements
Network Requirements
The IP address and port requirements shown must be enabled on all firewalls, routers and/or switches in the
network to support the InformaCast system. These requirements are based on the default installation, and
may be different due to customer-specific changes to the InformaCast configuration.
Network requirements for the Valcom InformaCast speakers:
network to support the InformaCast system. These requirements are based on the default installation, and
may be different due to customer-specific changes to the InformaCast configuration.
Network requirements for the Valcom InformaCast speakers:
10/100 Ethernet port with Power over Ethernet (802.3af), Class 2 or 3 (depending on speaker
model)
model)
DHCP service for IP address assignment
InformaCast version (5.0.4 or higher) that supports SLP (Service Location Protocol) for
configuration file download
configuration file download
Speaker must be able to communicate with the InformaCast server using Multicast address
239.255.255.253, port 427
239.255.255.253, port 427
Speaker must be able to communicate with the InformaCast server using the server’s IP address
and TCP port 8081 (default port). Port can be changed in InformaCast configuration.
and TCP port 8081 (default port). Port can be changed in InformaCast configuration.
Speaker must be able to receive communication on TCP port 80 and UDP port 437 for the IP
address assigned to the speaker. Additionally, any Multicast addresses assigned in the
InformaCast server must be received by the speaker.
address assigned to the speaker. Additionally, any Multicast addresses assigned in the
InformaCast server must be received by the speaker.
Initializing Valcom InformaCast Speakers
1. Plug Valcom InformaCast device into desired Power over Ethernet (PoE) port.
2. Wait approximately 60 seconds for device to self-register.
3. Verify the speaker has registered with the InformaCast server on the Edit IP Speakers page of the
2. Wait approximately 60 seconds for device to self-register.
3. Verify the speaker has registered with the InformaCast server on the Edit IP Speakers page of the
InformaCast server.
4. Follow InformaCast procedures to add the speaker to appropriate recipient groups.
Troubleshooting Valcom InformaCast Speakers
1. Verify the speaker configuration in the InformaCast server. After logging into the server, browse to
the Edit IP Speakers page. Note whether the speaker is listed in the table of speakers that are
known and configured in InformaCast, and whether the status is shown as “registered”. If you are
troubleshooting a newly-added speaker, check the top of the Edit IP Speaker page to see if there
are any speakers that have been detected, but not yet configured. New speakers should be
configured into the system before use.
known and configured in InformaCast, and whether the status is shown as “registered”. If you are
troubleshooting a newly-added speaker, check the top of the Edit IP Speaker page to see if there
are any speakers that have been detected, but not yet configured. New speakers should be
configured into the system before use.
2. Verify power to the speaker by checking the Status/Activity/Link lights on the unit.
a. STATUS should show a slow, steady blink rate
b. ACT should show a random flashing pattern
c.
b. ACT should show a random flashing pattern
c.
LINK should be steady lit
When neither LINK nor ACT are lit, there is a possible network problem – check cabling, switch
configuration, switch PoE status, etc. If no indicator lights are lit, then swap the unit with a known,
good unit to test.
configuration, switch PoE status, etc. If no indicator lights are lit, then swap the unit with a known,
good unit to test.
3. Check network connectivity to the speaker with “ping”.
IP address of the unit will need to be determined through some method, possibly by checking
records on the DHCP server or through the Administration page in InformaCast. If the speaker
does not respond to the ping, then cycle power to the unit and retry.
records on the DHCP server or through the Administration page in InformaCast. If the speaker
does not respond to the ping, then cycle power to the unit and retry.
4. Use a web browser to open “http://<speaker-IP-address>/status” web page. The status page will
provide information on the connection to the InformaCast server, most recent paging activity, etc. If
the status page indicates no network paging is reaching the speaker, then verify network
configuration (multicast enabled, correct VLAN, etc) and InformaCast configuration.
the status page indicates no network paging is reaching the speaker, then verify network
configuration (multicast enabled, correct VLAN, etc) and InformaCast configuration.
5. If the previous troubleshooting steps have not resolved the problem, it is essential that the Valcom
product be tested by installing it directly on the same subnet as the InformaCast server. This is
required to rule out network configuration issues due to Firewalls, Access Control Lists, VLAN
assignments, Multicast Routing, etc. During this step, any firewall software running directly on the
InformaCast server must also be temporarily disabled. After installing the speaker in the server’s
subnet, retry the previous steps. If the speaker still does not respond, contact Valcom Technical
Support for further troubleshooting steps.
required to rule out network configuration issues due to Firewalls, Access Control Lists, VLAN
assignments, Multicast Routing, etc. During this step, any firewall software running directly on the
InformaCast server must also be temporarily disabled. After installing the speaker in the server’s
subnet, retry the previous steps. If the speaker still does not respond, contact Valcom Technical
Support for further troubleshooting steps.