Valcom IP Ceiling Speaker VIP-160-IC 전단

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VIP-160-IC
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ISSUE 2 
948275 
 
1
InformaCast Quickstart Guide  
 
Network Requirements 
The IP address and port requirements shown must be enabled on all firewalls, routers and/or switches in the 
network to support the InformaCast system.  These requirements are based on the default installation, and 
may be different due to customer-specific changes to the InformaCast configuration. 
  
Network requirements for the Valcom InformaCast speakers: 
  
 
10/100 Ethernet port with Power over Ethernet (802.3af), Class 2 or 3 (depending on speaker 
model)  
 
DHCP service for IP address assignment  
 
InformaCast version (5.0.4 or higher) that supports SLP (Service Location Protocol) for 
configuration file download  
 
Speaker must be able to communicate with the InformaCast server using Multicast address 
239.255.255.253, port 427  
 
Speaker must be able to communicate with the InformaCast server using the server’s IP address 
and TCP port 8081 (default port).  Port can be changed in InformaCast configuration.  
 
Speaker must be able to receive communication on TCP port 80 and UDP port 437 for the IP 
address assigned to the speaker.  Additionally, any Multicast addresses assigned in the 
InformaCast server must be received by the speaker.  
 
Initializing Valcom InformaCast Speakers 
 
1.  Plug Valcom InformaCast device into desired Power over Ethernet (PoE) port. 
2.  Wait approximately 60 seconds for device to self-register. 
3.  Verify the speaker has registered with the InformaCast server on the Edit IP Speakers page of the 
InformaCast server. 
4.  Follow InformaCast procedures to add the speaker to appropriate recipient groups. 
 
Troubleshooting Valcom InformaCast Speakers 
 
1.  Verify the speaker configuration in the InformaCast server.  After logging into the server, browse to 
the Edit IP Speakers page.  Note whether the speaker is listed in the table of speakers that are 
known and configured in InformaCast, and whether the status is shown as “registered”.  If you are 
troubleshooting a newly-added speaker, check the top of the Edit IP Speaker page to see if there 
are any speakers that have been detected, but not yet configured.  New speakers should be 
configured into the system before use. 
2.  Verify power to the speaker by checking the Status/Activity/Link lights on the unit. 
a.  STATUS should show a slow, steady blink rate  
b.  ACT should show a random flashing pattern 
c. 
LINK should be steady lit  
When neither LINK nor ACT are lit, there is a possible network problem – check cabling, switch 
configuration, switch PoE status, etc.  If no indicator lights are lit, then swap the unit with a known, 
good unit to test. 
3.  Check network connectivity to the speaker with “ping”.   
IP address of the unit will need to be determined through some method, possibly by checking 
records on the DHCP server or through the Administration page in InformaCast.  If the speaker 
does not respond to the ping, then cycle power to the unit and retry.  
4.  Use a web browser to open “http://<speaker-IP-address>/status” web page.  The status page will 
provide information on the connection to the InformaCast server, most recent paging activity, etc.  If 
the status page indicates no network paging is reaching the speaker, then verify network 
configuration (multicast enabled, correct VLAN, etc) and InformaCast configuration.  
5.  If the previous troubleshooting steps have not resolved the problem, it is essential that the Valcom 
product be tested by installing it directly on the same subnet as the InformaCast server.  This is 
required to rule out network configuration issues due to Firewalls, Access Control Lists, VLAN 
assignments, Multicast Routing, etc.  During this step, any firewall software running directly on the 
InformaCast server must also be temporarily disabled. After installing the speaker in the server’s 
subnet, retry the previous steps.  If the speaker still does not respond, contact Valcom Technical 
Support for further troubleshooting steps.