Insys GPRS 5.0 serial 11-02-01-03-10.014 Manuale Utente
Codici prodotto
11-02-01-03-10.014
INSYS GPRS 5.0 serial
FAQ
Mai 06
71
11 FAQ
Problem:
Possible cause:
Remedy
The INSYS GPRS 5.0
does not login.
does not login.
The location of the GSM
antenna is incorrect.
antenna is incorrect.
Check the signal quality of the GSM
network. For low field strength – below
12 – the antenna location should be
changed.
network. For low field strength – below
12 – the antenna location should be
changed.
PIN incorrect
Use the HSComm to delete the PIN and
to enter the correct PIN.
to enter the correct PIN.
The SIM card is blocked
because the PIN was en-
tered incorrectly three
times.
because the PIN was en-
tered incorrectly three
times.
A PUK must be entered to enable the
card.
card.
Switch to the terminal program to enter
the PUK
the PUK
and enter the following command:
AT+CPIN=<PUK>,<new PIN>
The SIM card is not en-
abled.
abled.
Please contact the contact center of your
provider.
provider.
The power supply is not
sufficient.
sufficient.
Check the voltage supply using the in-
formation from Chapter 12 – Technical
Data.
formation from Chapter 12 – Technical
Data.
No reaction to AT
commands.
commands.
The wrong interface has
been selected in the set-
tings for the serial inter-
face.
been selected in the set-
tings for the serial inter-
face.
Check the interface settings
with the used COM port.
There is another program
running in the background
which accesses the same
serial interface.
running in the background
which accesses the same
serial interface.
Terminate all programs running in the
background.
background.