Insys GPRS 5.0 serial 11-02-01-03-10.014 Manuale Utente

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11-02-01-03-10.014
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INSYS GPRS 5.0 serial 
 
FAQ 
 
Mai 06 
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11 FAQ 
Problem:  
Possible cause: 
Remedy 
The INSYS GPRS 5.0 
does not login. 
The location of the GSM 
antenna is incorrect. 
Check the signal quality of the GSM 
network. For low field strength – below 
12 – the antenna location should be 
changed. 
 
PIN incorrect 
Use the HSComm to delete the PIN and 
to enter the correct PIN. 
 
The SIM card is blocked 
because the PIN was en-
tered incorrectly three 
times. 
A PUK must be entered to enable the 
card. 
Switch to the terminal program to enter 
the PUK  
 
 
and enter the following command: 
AT+CPIN=<PUK>,<new PIN> 
 
The SIM card is not en-
abled. 
Please contact the contact center of your 
provider. 
 
The power supply is not 
sufficient. 
Check the voltage supply using the in-
formation from Chapter 12 – Technical 
Data. 
No reaction to AT 
commands. 
The wrong interface has 
been selected in the set-
tings for the serial inter-
face. 
Check the interface settings  
 
with the used COM port. 
 
There is another program 
running in the background 
which accesses the same 
serial interface. 
Terminate all programs running in the 
background.