ION Audio LP2CD Scheda Tecnica
7
TROUBLESHOOTING
Refer to the following troubleshooting scenarios if you experience difficulty recording your vinyl.
PROBLEM
CAUSE
SOLUTION
Needle is not on the record.
Place the needle on the record.
Turntable not powered.
Please make sure that the turntable is connected to a
live power outlet and that it is powered on.
live power outlet and that it is powered on.
Turntable not connected to
the computer.
the computer.
Make sure the turntable is connected to a working USB
port on your computer. If already connected, try
unplugging, plugging the turntable and restarting the
software.
port on your computer. If already connected, try
unplugging, plugging the turntable and restarting the
software.
I am not hearing any audio
when I am recording and I do
not see the audio meters
moving.
when I am recording and I do
not see the audio meters
moving.
Bad USB cable or bad USB
port.
port.
Try using a different USB cable. Also, try connecting the
turntable to a different USB port on your computer.
turntable to a different USB port on your computer.
Audio output not set
correctly.
correctly.
Make sure that your computer’s soundcard is selected
as your playback device.
as your playback device.
In Windows, go to Start Settings Control Panel
Sounds and Audio Devices (on Windows XP) or Start
Sounds and Audio Devices (on Windows XP) or Start
Settings Control Panel Sound (on Windows
Vista) and make sure that your computer’s audio card is
selected as the Sound Playback device under the Audio
tab.
selected as the Sound Playback device under the Audio
tab.
Computer speakers are
muted.
muted.
Turn up the volume on your computer speakers.
The turntable is playing and I
see the audio meters moving
but I am not hearing any
audio.
see the audio meters moving
but I am not hearing any
audio.
Computer speakers are not
connected.
connected.
If using external speakers, make sure that they are
connected to your computer’s soundcard.
connected to your computer’s soundcard.
Cartridge connection is not
secure.
secure.
Cartridge must be securely connected to the tonearm
whenever you are using the turntable.
whenever you are using the turntable.
Vinyl record is dirty or
scratched.
scratched.
Try dusting off and gently wiping the surface of the
record before playing it.
record before playing it.
I am experiencing poor sound
quality.
quality.
Other software applications
are interfering with EZ Vinyl
Converter.
are interfering with EZ Vinyl
Converter.
Close all applications, restart the computer and only run
EZ Vinyl Converter while recording.
EZ Vinyl Converter while recording.
The recording sounds loud
and distorted.
and distorted.
The turntable Gain level is
too high.
too high.
If your turntable is equipped with a Gain knob, turn it
down.
down.
The recording is barely
audible.
audible.
The turntable Gain level is
too low.
too low.
If your turntable is equipped with a Gain knob, turn it up.
I cannot hear my recordings
when I try to play them from
my computer.
when I try to play them from
my computer.
While the turntable is
connected, I cannot listen to
any music from my computer.
connected, I cannot listen to
any music from my computer.
Computer audio output not
set correctly.
set correctly.
Make sure that your computer’s soundcard is selected
as your playback device.
as your playback device.
In Windows XP, go to Start Control Panel Sounds
and Audio Devices (on Windows XP) or Start
and Audio Devices (on Windows XP) or Start
Control Panel Sound (on Windows Vista) and make
sure that your computer’s audio card is selected as the
Sound Playback device under the Audio tab.
sure that your computer’s audio card is selected as the
Sound Playback device under the Audio tab.
Please note: Depending on your computer, the playback
device will be different but should not say “USB Audio
Codec”.
device will be different but should not say “USB Audio
Codec”.
On Windows Vista, my
recordings are mono instead
of stereo.
recordings are mono instead
of stereo.
Recording input properties in
Vista not set to “stereo”.
Vista not set to “stereo”.
In Vista, you may need to manually specify “stereo” for
the recording input.
the recording input.
Go to Start
Control Panel Sound (in Classic
View). Then, click on the Recording tab and highlight
the Microphone input (USB Audio Codec). Click on
Properties to bring up the input settings. Next, click on
the Advanced tab and select “2 channel, 16 bit, 44100
Hz (CD quality)” in the Default Format pull-down menu.
Lastly, click Apply to accept the settings.
the Microphone input (USB Audio Codec). Click on
Properties to bring up the input settings. Next, click on
the Advanced tab and select “2 channel, 16 bit, 44100
Hz (CD quality)” in the Default Format pull-down menu.
Lastly, click Apply to accept the settings.