Brother DCP-165C Manuale Proprietario

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Error and Maintenance messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the error and shows an error message. The most common error and maintenance messages are 
shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more 
help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
Error Message
Cause
Action
B&W Print Only One or more of the color ink 
cartridges have reached the end of 
their life. While this message 
appears on the LCD, each 
operation works in the following 
way:
„
Printing
If you click Grayscale in the 
Advanced tab of the printer 
driver you can use the machine 
as a black & white printer for 
approximately four weeks 
depending on the number of 
pages you print.
„
Copying
If the paper type is set to Plain 
Paper, Inkjet Paper or 
Transparency you can make 
copies in black & white.
If the paper type is set to Other 
Glossy or Brother BP71, the 
machine will stop all print 
operations. If you unplug the 
machine, or take out the ink 
cartridge, you cannot use the 
machine until you change to a new 
ink cartridge.
Replace the ink cartridges. (See Replacing the 
ink cartridges
 on page 69
.)
Cannot Detect
You installed a new ink too fast and 
machine couldn’t detect it.
Take out the new ink cartridge and reinstall it 
slowly until it clicks.
If you are using generic ink the 
machine cannot detect the ink 
cartridge.
Use a new Genuine Brother Innobella™ Ink 
Cartridge. If the error is not cleared, call Brother 
Customer service.
An ink cartridge is not installed 
properly.
Take out the new ink cartridge and re-install it 
slowly until it clicks. (See Replacing the ink 
cartridges
 on page 69.)