Ingenico 6500 Manuale Utente

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Ingenico 6500 User’s Guide 
111 
 
If the download fails, it will assist troubleshooting efforts to know at what point the download 
failed and to record what error code displays on either the store controller or on the 6500 
terminal display. 
To run your batch file: 
1.  Ensure the Ingenico 6500 terminals are in the ready state. 
2.  Load files into the store controller’s PIN pad program directory. 
3.  Initiate a download from the controller. 
The cashier display details activity and status updates, such as "Downloading, PROG 
xxxx” or "Downloading PARM xxxx."  
The Ingenico 6500 terminal indicates a summary of its activity, "IBM EFT prog 
Dowld.blk ##." When complete, the cashier display reads "Closed” or “Enter Item.” The 
Ingenico 6500 terminal goes into the online or offline state. 
4.  Ensure that all Ingenico 6500 terminals that have attempted an IBMEFTDL or 
parameter level upgrade are running the proper levels of software (see section 
failed acceptance of the download and note the location of the device. If a download 
fails, always conduct a second download attempt and report second failures to your 
Ingenico Project Manager. 
5.  Check the properties of the communications port to make sure that the interrupt 
request and input/output range has not been changed.