AT&T DEFINITY Generic 3 Manuale Utente

Basic Call Vectoring

4-2

Issue 4 September 1995

Command Set

The following table illustrates the commands used for Basic Call Vectoring.

Functions and Examples

Basic Call Vectoring allows the user to employ a number of different functions to
process telephone calls. These functions include the following:

■

Providing call treatments

■

Routing calls

■

Branching/Programming

Table 4-1.

Basic Call Vectoring Command Set

Command Category

Action Taken

Command

TREATMENT

Play an announcement.

Delay with audible feedback of silence,
ringback, system music, or alternate
audio/music source.

Play a busy tone and stop vector
processing.

Disconnect the call.

Execute a Voice Response Unit (VRU)
script.

announcement

wait-time

busy

disconnect

converse-on split

ROUTING

Queue the call to an ACD split

Queue the call to a backup ACD split.

Leave a message.

Route the call to a number programmed
in the vector or to a Service Observing
Feature Access Code.

Send to an adjunct a message
requesting routing instructions for the
call.

queue-to main split

check-backup split

messaging split

route-to number

adjunct routing

BRANCHING/
PROGRAMMING

Go to a vector step.

Go to another vector.

Stop vector processing.

goto step

goto vector

stop