Digidesign Control 24 Manuale Utente

 

Troubleshooting

 

This section includes information to assist you 
in troubleshooting Control|24.

 

Pro Tools Error Message: “Lost 
Communication”

 

If communication is lost, Pro Tools posts a 
warning dialog. Control|24 automatically at-
tempts to recover communication until it is re-
established or you cancel the warning dialogs. 

If Pro Tools loses communication with Con-
trol|24, the unit will display OFFLINE in the 
Time Counter Display. A message will also ap-
pear on-screen in Pro Tools. 

If this happens, power down Control|24, wait a 
few seconds, and then power up Control|24 
again. If communication problems persist, make 
sure cable connections are properly configured 
and secured.

Lost unit names are listed in italics and net-
worked units are underlined in the Peripherals 
dialog. Disable Control|24 in the Peripherals di-
alog to make it available to other networked sys-
tems.

If communication does not resume, or if error 
messages continue to appear, click Enable in the 
Peripherals window to rescan for your unit.

Once Control|24 has been enabled, you do not 
have to re-configure the Peripheral Dialog again 
unless changes to the setup are necessary.

If you are not using Control|24, disable it in 
Pro Tools Peripherals dialog.

 

Modal Dialog Messages

 

Pro Tools On-screen Dialog Warning

 

If a modal dialog message appears in Pro Tools, 
the following message will be displayed across 
the scribble strips: “PRO TOOLS HAS A DIALOG 
ON SCREEN.”

This message will continue to be displayed until 
the dialog is closed on-screen in Pro Tools or by 
pressing either ENTER or ESC/CANCEL on Con-
trol|24.

 

Resetting and Calibrating

 

Control|24 provides numerous self-diagnostic 
tests, recalibration routines and customizable 
parameters. See Appendix B, “Utility Func-
tions.”