LevelOne WBR-3460 Manuale Utente

Appendix A

Troubleshooting

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using
the Wireless ADSL2/2+ Modem Router and some possible solutions to them. If you
follow the suggested steps and the Wireless ADSL2/2+ Modem Router still does not
function properly, contact your dealer for further advice.

General Problems

Problem 1:

Can't connect to the Wireless ADSL2/2+ Modem Router to con-
figure it.

Solution 1:

Check the following:
• The Wireless ADSL2/2+ Modem Router is properly installed, LAN

connections are OK, and it is powered ON.

• Ensure that your PC and the Wireless ADSL2/2+ Modem Router

are on the same network segment. (If you don't have a router,
this must be the case.)

• If your PC is set to "Obtain an IP Address automatically" (DHCP

client), restart it.

• If your PC uses a Fixed (Static) IP address, ensure that it is using

an IP Address within the range 192.168.0.2 to 192.168.0.254 and
thus compatible with the Wireless ADSL2/2+ Modem Router's
default IP Address of 192.168.0.1.
Also, the Network Mask should be set to 255.255.255.0 to match
the Wireless ADSL2/2+ Modem Router.
In Windows, you can check these settings by using Control
Panel-Network to check the Properties for the TCP/IP protocol.

Internet Access

Problem 1:

When I enter a URL or IP address I get a time out error.

Solution 1:

A number of things could be causing this. Try the following trouble-
shooting steps.
• Check if other PCs work. If they do, ensure that your PCs IP

settings are correct. If using a Fixed (Static) IP Address, check
the Network Mask, Default gateway and DNS as well as the IP
Address.

• If the PCs are configured correctly, but still not working, check

the Wireless ADSL2/2+ Modem Router. Ensure that it is con-
nected and ON. Connect to it and check its settings. (If you can't
connect to it, check the LAN and power connections.)