Nortel Networks 1165E Manuale Utente

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Supervisor features
38
Using Interflow
Use the 
Interflow
 feature to redirect calls when the backlog or wait time 
exceeds a pre-defined threshold.
To use Interflow:
Using Night Service
Use the 
Night Service
 feature to define how calls are handled outside of 
business hours.
To activate Night Service:
3.
Press the 
Goodbye 
key to end the call.
1.
Press the 
Interflow
 key.
Note: The Interflow LCD flashes while 
the feature is active.
2.
Press the 
Interflow
 key again to 
deactivate the feature and resume 
normal call flow.
1.
Press the 
Night
 
Service
 key.
(Goodbye)
Interflow
Interflow
NightSvc