Motorola MC70 ユーザーズマニュアル

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Maintenance & Troubleshooting 6 - 11
Cables
Magnetic Stripe Reader
Table 6-7    
Troubleshooting the Cables
Symptom
Possible Cause
Action
EDA battery is not 
charging.
EDA was 
disconnected from 
AC power too 
soon.
Connect the power cable correctly. Confirm main battery is 
charging under 
Start
 > 
Settings
 > 
System
 > 
Power
. The standard 
capacity battery (1900 mAh) fully charges in less than four 
hours. The extended capacity battery (3800 mAh) fully charges 
in less than eight hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the 
faulty battery.
The EDA is not 
fully attached to 
power.
Detach and re-attach the power cable to the EDA, ensuring it is 
firmly connected. 
During data 
communication, no 
data transmits, or 
transmitted data was 
incomplete.
Cable was 
disconnected from 
EDA during 
communications.
Re-attach the cable and retransmit.
Incorrect cable 
configuration.
See the system administrator.
Communication 
software is not 
installed or 
configured 
properly.
Perform setup as described in the MC70 Integrator Guide.
Table 6-8    
Troubleshooting the Magnetic Stripe Reader
Symptom
Possible Cause
Action
MSR cannot read 
card.
MSR removed 
from EDA during 
card swipe.
Reattach MSR to EDA and reswipe the card.
Faulty magnetic 
stripe on card.
See the system administrator.
MSR application is 
not installed or 
configured 
properly.
Ensure the MSR application is installed on the EDA. 
Ensure the MSR application is configured correctly.