Palm 680 ユーザーズマニュアル

C O M M O N   Q U E S T I O N S

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If the problem recurs, delete the last 
app you installed and report the 
problem to its developer.

5 Repeat step 4 for each of the apps in 

the Old_Apps folder.

If you have trouble moving apps 

from the Old_Apps folder to the Backup 
folder, or determining which files to move, 
try reinstalling the app using the original 
third- party developer files.

1 Locate your user folder on your 

computer. 

Your user folder name is the same 

as your device name and is usually found in 
this location: <Mac hard drive> : Users : 
<your Mac username> : Documents : 
Palm : Users

2 Select your user folder and Option-drag 

it to your Mac desktop to make a copy 
of that folder. 

3 Confirm that your copy includes the 

Backup subfolder and that all the files in 
the original Backup subfolder are also in 
the copy of the Backup subfolder.

4 Delete all files from the original Backup 

subfolder.

5 Perform a hard reset on your Treo 680. 

See Resetting your Treo for instructions.

6 Sync your Treo 680 with your new 

desktop software and be sure to select 
your existing device name from the 
User list.

7 To help you identify the app that is 

causing the problem, move one 
third-party app from the copy of the 
Backup subfolder to the original 
Backup subfolder, and then sync. 

If the problem recurs, delete the last 
app you installed and report the 
problem to its developer.

8 Repeat step 7 for each of the third-party 

apps in the copy of the Backup folder.

Need more info on the Backup folder? See