Palm 680 ユーザーズマニュアル

C O M M O N   Q U E S T I O N S

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Desktop software 
installation

If you are having trouble installing the 
desktop software, you may have the wrong 
version of the software or some of your 
computer’s resources may be unavailable.

Follow these steps to retry the installation.

1 Make sure your computer profile 

includes administrator rights to install 
software. In large organizations, these 
are usually granted by the system 
administrator. 

2 Restart your computer.

3 Quit any active applications, including 

virus scanners and Internet security 
applications.

4 Make sure you’re installing the software 

from the Palm Software Installation CD 
that came with your new Treo 680. 
Other versions of the desktop software 
may not work with your Treo 680.

5 Insert the Palm Software Installation CD 

to restart the installation.

Always use the same 

language for your Treo, your computer 
operating system, and your desktop 
software. Otherwise, you may lose 
information or have difficulty with 
synchronization. Support is not provided for 
mismatched language setups.

Resetting your Treo

A soft reset is similar to restarting a 
computer. If your Treo is not responding 
or you have trouble synchronizing with your 
computer, a soft reset may help. All your 

The Palm Software Installation CD installs 

software that lets you synchronize using 
Palm

®

Desktop software or Microsoft Outlook 

for Windows. If you want to synchronize using 
a different personal information manager 
(PIM), you must install a third-party solution. 
Contact the PIM’s author or vendor to learn if 
software is available for your Treo 680.