Samsung TL9 ユーザーズマニュアル

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Appendix
  85
Before contacting a service center
If you are having trouble with your camera, try these suggested remedies before contacting a service center. If you have attempted the 
troubleshooting solution and are still having problems with your device, contact your local dealer or service center.
Situation
Suggested remedies
Cannot take photos
There is no space on the memory card. 
Delete unnecessary files or insert a new 
card.
Format the memory card. (p. 79) 
The memory card is defective. Get a new 
memory card.
The memory card is locked. Unlock the 
card. (p. 81) 
Make sure the camera is switched on.
Charge the battery.
Make sure the battery is inserted 
correctly.



The camera freezes
Remove the battery and insert it again.
The flash does not work
The flash option may be set to   (Off). 
(p. 41) 
You cannot use the flash in the 
7, 
3, or some of 4 modes.
The camera fires the 
flash suddenly
The flash may fire due to static electricity. 
This is not a malfunction of the camera.
The date and time are 
incorrect
Set the date and time in the display settings 
menu.
Situation
Suggested remedies
Cannot turn on the 
camera
Make sure that a battery is inserted.
Make sure the battery is inserted 
correctly.
Charge the battery.

The power turns off 
suddenly
Charge the battery.
Your camera may be in Power save 
mode. (p. 80) 
The camera may turn off to prevent the 
memory card from being damaged due 
to an impact. Turn on your camera again.

The camera is losing 
battery power quickly
The battery may lose power more quickly 
in low temperatures (below 0° C). Keep 
the battery warm by putting it into your 
pocket. 
Using the flash or recording videos 
depletes the battery quickly. Recharge 
if needed.
Batteries are consumable parts that must 
be replaced over time. Get a new battery 
if the battery life is diminishing quickly.