Oce North America 500XL ユーザーズマニュアル
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Troubleshooting
48058-A
see copyright, disclosure, use and duplication information on pg ii
3-5
If communication failure is suspected, check the following:
§ The application software is loaded and functioning properly.
§ The SCSI ID is set correctly in the host computer configuration file.
§ The SCSI cable is properly connected to the host computer.
§ The SCSI cable is no longer than 6 meters (20 feet)
§ The image can be displayed properly on the computer screen.
Undesirable Artifacts on Media
Problems that create undesirable artifacts but are not reported as a fault by the LightJet
®
500XL
diagnostics may be related to:
§ Deterioration of moving parts.
§ Contamination of the optical and mechanical parts due to airborne particles.
§ Light leakage due to damaged or worn light seals.
§ Media damage.
§ Corrupted image file.
Problems with image artifacts may be difficult to pinpoint over the telephone. Save a sample
image showing the problem and contact Océ (see “Product Support, Documentation and
Service” on page ii) for shipping instructions.
image showing the problem and contact Océ (see “Product Support, Documentation and
Service” on page ii) for shipping instructions.
End of Section
Notes:
1
Check whether all the functions have failed, or only certain ones.
2
The SCSI ID switch on the main processor board should only be checked by a qualified service engineer.