Sony BDVN8100W ユーザーズマニュアル

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BDV-N9100W/BDV-N8100W/BDV-N7100W
4-456-334-12(1)
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01)\4456334121_US (U)\100ADD.fm
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Troubleshooting
If you experience any of the following 
difficulties while using the system, use this 
troubleshooting guide to help remedy the 
problem before requesting repairs. Should 
any problem persist, consult your nearest 
Sony dealer.
In the event of a problem with the wireless 
sound function, have a Sony dealer check 
the entire system (main unit and surround 
amplifier).
The power does not turn on.
t Check that the AC power cord (mains 
lead) is connected securely.
The remote control does not function.
t The distance between the remote 
control and the main unit is too far.
t The batteries in the remote control are 
weak.
The disc lid does not open and you 
cannot remove the disc even after you 
press 
Z.
t Try the following:
1
Touch and hold N and Z on the 
main unit for more than 5 seconds 
to open the disc lid.
2
Remove the disc.
3
Disconnect the AC power cord 
(mains lead) from the wall outlet 
(mains), then reconnect after 
several minutes.
The system does not work normally.
t Disconnect the AC power cord (mains 
lead) from the wall outlet (mains), then 
reconnect after several minutes.
[A new software version is available. 
Please go to the “Setup” section of 
the menu and select “Network 
Update” to perform the update.] 
appears on the TV screen.
t See [Network Update] (page 59) to 
update the system to a latest software 
version.
“PRTECT”, “PUSH” and “POWER” 
appear alternately in the top panel 
display.
t Press "/1 to turn off the system, and 
check the following items after 
“STBY” disappears.
• Are the + and – speaker cords short-
circuited?
• Are you using only the supplied 
speakers?
• Is anything blocking the ventilation 
holes of the system?
• After checking the above items and 
fixing any problems, turn on the 
system. If the cause of the problem 
cannot be found even after checking 
all the above items, consult your 
nearest Sony dealer.
“LOCKED” appears in the top panel 
display.
t Set the child lock function to off 
“D. LOCK” appears in the top panel 
display.
t Contact your nearest Sony dealer or 
local authorized Sony service facility.
“Exxxx” (x is a number) appears in 
the top panel display.
t Contact your nearest Sony dealer or 
local authorized Sony service facility 
and give the error code.
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