AT&T E5934B ユーザーズマニュアル

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Appendix
Troubleshooting
•  Relocate your telephone base to a higher location. The phone will 
have better reception when not installed in a low area.
•  If the other phones in your home are having the same problem, the 
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply).
The charge 
light is off
•  Clean the cordless handset and base charging contacts each month 
using a pencil eraser or cloth.
•  Make sure the power and line cords are plugged in correctly and 
securely.
•  Unplug the unit’s electrical power. Wait for 15 seconds, then plug it 
back in. Allow up to one minute for the cordless handset and base to 
reset.
•  Your phone might be malfunctioning. Please refer to the Warranty 
section of this user’s manual for further instruction.
My caller ID 
isn’t working
•   Caller ID is a subscription service. You must subscribe to this service 
from your local telephone company for this feature to work on your 
phone.
•  Your caller must be calling from an area that supports caller ID.
•  Both you and your caller’s telephone companies must use caller ID 
compatible equipment.
System does not 
receive caller ID 
information or 
system does not 
display caller ID 
information dur-
ing call waiting
•   Make sure you subscribe to caller ID with call waiting features ser-
vices provided by your local telephone company. Caller ID features 
will work only if both you and the caller are in areas offering caller ID 
service, and if both telephone companies use compatible equipment.
Common cure 
for electronic 
equipment
 
If the unit does not seem to be responding normally, try putting the 
cordless handset in its base. If it does not seem to respond, do the 
following (in the order listed):
•  Disconnect the power to the base.
•  Disconnect the cordless handset battery, and spare battery, if appli-
cable.
•  Wait a few minutes.
•  Connect power to the base.
•  Re-install the battery pack, and place the cordless handset into the 
base.
•  Wait for the cordless handset to re-establish its connection with the 
base. To be safe, allow up to one minute for this to take place.