AT&T E5934B ユーザーズマニュアル

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Appendix
Troubleshooting
My cordless 
handset does 
not ring when I 
receive a call
•    Make sure that the ringer is not turned off. Refer to the section(s) on 
ringer selection in this user’s manual.
•    Make sure the telephone line cord is plugged securely into the base 
unit and the telephone jack. Make sure the power cord is securely 
plugged in.
•   The cordless handset may be too far from the base unit.
•    Charge the battery in the cordless handset for at least 16 hours. For 
optimum daily performance, return the cordless handset to its base 
when not in use.
•    You may have too many extension phones on your telephone line to 
allow all of them to ring simultaneously. Try unplugging some of the 
other phones.
•    The layout of your home or office might be limiting the operating 
range. Try moving the base to another location, preferably on an 
upper floor.
•    If the other phones in your home are having the same problem, the 
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply).
•    Test a working phone at the phone jack. If another phone has the 
same problem, the problem is the phone jack. Contact your local 
telephone company (charges may apply).
•    Other electronic products can cause interference with your cordless 
phone. Try installing your phone as far away as possible from elec-
tronic devices: wireless routers, radios, radio towers, pager towers, 
cell phones, intercoms, room monitors, televisions, personal comput-
ers, kitchen appliances and other cordless phones.
•   Your line cord might be malfunctioning. Try installing a new line cord.
•  Re-install the battery pack, and place cordless handset in base char-
ger.
•  Wait for the cordless handset to re-establish its connection with the 
base. To be safe, allow up to one minute for this to take place.
My calls fade 
out or cut in 
and out while 
I’m using my 
cordless hand-
set
•  Other electronic products can cause interference with your cord-
less phone. Try installing your phone as far away from the following 
electronic devices as possible: wireless routers, radios, radio towers, 
pager towers, cell phones, intercoms, room monitors, televisions, 
personal computers, kitchen appliances and other cordless phones.
•  Microwaves operate on the same frequency as your phone. It is nor-
mal to experience static on your phone while the microwave oven 
is operating. Do not install this phone in the same outlet or near the 
microwave oven.
•  If your phone is plugged in with a modem or surge protector, plug 
the phone (or modem/surge protector) into a different location. If this 
solves the problem, re-locate your phone or modem farther apart 
from one another, or use a different surge protector.