Integra DTR-7.4 ユーザーズマニュアル

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Troubleshooting Guide
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Symptoms
Causes
Remedies
FM/AM TUNER
Crackling noise on both 
AM and FM stations.
Noise caused by fluorescent lamp being 
turned on and off.
Move antenna as far as possible from the fluores-
cent lamp.
Noise from automobile ignition.
Install an FM outdoor antenna as far as possible 
from the road (See page 15).
Change the position or direction of the outdoor antenna.
Stereo indicator lights, but 
sound is distorted and ste-
reo separation is bad.
Station is too strong.
Change to FM indoor antenna (See page 14).
Multiple reflection of the radio waves 
because of tall buildings or mountains.
Use antenna that has better directivity and orient it 
so distortion decreases.
Indicators for stereo recep-
tion flicker and hiss is 
heard on FM stations.
Station is too weak.
Install an outdoor FM antenna (See page 15).
Stereo FM broadcasts cover only about 
half the distance of an ordinary broadcast.
Change the position or direction of the outdoor 
antenna (See page 15).
No preset station is 
recalled.
Memory is lost because power has been 
turned off for a long time.
Store all stations again (See page 49).
VIDEO and A
UDIO
Desired picture does not 
appear.
Improper connection.
Check connections. Insert the plugs and connec-
tors completely (See pages 20 to 23).
Video Setup Sub-menu settings are incor-
rect.
Check settings at Setup Menu 
→ Input Setup 
Menu 
→ Video Setup Sub-menu (See page 38).
No OSD Menu display.
Improper connection.
Check connections (See pages 20 to 23).
Audio and video do not 
match.
Improper connection.
Check connections (See pages 20 to 23).
Video Setup Sub-menu settings are incor-
rect.
Check settings at Setup Menu 
→ Input Setup 
Menu 
→ Video Setup Sub-menu (See page 38).
Audio is not heard or audio 
from different source is 
heard.
Digital Setup Sub-menu settings are 
incorrect.
Check settings at Setup Menu 
→ Input Setup 
Menu 
→ Digital Setup Sub-menu (See page 36).
No picture appears on the 
TV screen (or monitor).
TV (or monitor) is not set to receive the 
output signals from the receiver.
Set the TV (or monitor) to the receiver input.
Video connection cable is not connected securely.
Check connections (See pages 20 to 23).
Input source is connected to the COMPO-
NENT VIDEO IN connectors.
Make sure TV (or monitor) is connected to COM-
PONENT VIDEO OUT connectors (See page 20).
NET A
UDIO
Fails to activate the Inter-
net radio or music server 
feature.
Imperfect network connection.
Check the connection between this unit and the LAN 
side port of your router (gateway) (See page 73).
Make sure that the modem and router (gateway) 
are correctly connected. Also, make sure that the 
power is on (See page 73).
Make sure that the Network Setup is configured 
properly (See pages 76 to 79).
The playback sound dis-
continues while using the 
Music Server.
Excessive load on the network or server. 
Or processor-intensive applications 
including word processor and spreadsheet 
are running.
Make sure that your system satisfies all the system 
requirements listed on page 72.
When you play WAVE files on multiple DTR-7.4, 
the playback sound may discontinue because of net-
work overload. In this case, deploying another inde-
pendent LAN dedicated to the Net Audio to separate 
it from the general LAN connection, or adding a 
switching hub or router to improve network traffic 
may resolve the problem.
The unit fails to obtain a 
station list from an Inter-
net radio site (via the XiVA 
internet Radio Service).
The radio site is now out of service or oth-
erwise inaccessible due to some other rea-
son such as maintenance.
Try to access the site again at a later time.