Netgear UTM25EW-100NAS ユーザーズマニュアル
12-1
v1.0, September 2009
Chapter 12
Troubleshooting and Using Online Support
This chapter provides troubleshooting tips and information for the UTM. After each problem
description, instructions are provided to help you diagnose and solve the problem. For the common
problems listed, go to the section indicated.
description, instructions are provided to help you diagnose and solve the problem. For the common
problems listed, go to the section indicated.
•
Is the UTM on?
Go to
•
Have I connected the UTM correctly?
Go to
•
I cannot access the UTM’s Web Management Interface.
Go to
.
•
A time-out occurs.
Go to
.
•
I cannot access the Internet or the LAN.
“Troubleshooting the ISP Connection” on page 12-5
.
•
I have problems with the LAN connection.
Go to
.
•
I want to clear the configuration and start over again.
Go to
•
The date or time is not correct.
Go to
.
•
I need help from NETGEAR.
Go to
Note: The UTM’s diagnostic tools are explained in
.