Sharp AL2021 ユーザーズマニュアル

This chapter describes misfeed removal and troubleshooting.
For problems with the printer function or the scanner function, see the Help file for 
the printer/scanner driver.

If any problem occurs, check the list below before contacting your authorised service 
representative.

Unit does not 
operate.

Unit plugged in?

Plug the unit into a grounded 
outlet.

Start 

Guide

Power switch on?

Turn the power switch on.

Side cover closed 
securely?

Gently close the side cover.

Start 

Guide

Front cover closed?

Gently close the front cover and 
then close the side cover.

Start 

Guide

Blank copies

Is the original placed face 
down on the document 
glass or face up in the 
SPF?

Place the original face down on 
the document glass or face up in 
the SPF.

26, 27

Copies are too 
dark or too light.

Is original image too dark 
or too light?

Adjust the exposure manually.

Is the unit in the 
automatic exposure 
mode?

Adjust the automatic exposure 
level.

Is the unit in the photo 
exposure mode?

Cancel the photo exposure mode.

Dust, dirt, 
smudges 
appear on 
copies.

Document glass or SPF 
dirty?

Clean regularly.

Original smudged or 
blotchy?

Use a clean original.

–

Striped copies

Is transfer charger clean?

Clean the transfer charger.

Paper misfeeds 
frequently.

Non-standard paper 
used?

Use standard paper. If using 
special papers, feed the paper 
through the multi-bypass tray.

Paper curled or damp?

Store paper flat in the wrapper in a 
dry location.

–

Pieces of paper inside 
unit?

Remove all pieces of misfed 
paper.

Paper guides in the paper 
tray not set properly?

Set the guides properly depending 
on the paper size.

10, 13

Too much paper in the 
paper tray or multi-bypass 
tray?

Remove excessive paper from the 
tray.

10, 12