AMCC 720-0138-00 ユーザーズマニュアル

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Troubleshooting

This troubleshooting section includes the following sections:

Web Resources

For support, troubleshooting tips, frequently asked questions, software 
releases, and compatibility information related to 3ware RAID controllers, 
refer to: 

3ware support page at:

3ware knowledgebase: 

3ware software downloads:

3ware documentation: 

3ware Compatibility Lists:

If you have a degraded unit or problem drive, see “Maintaining Units” on 
page 61.

Before Contacting Customer Support

Three screens in 3DM 2 provide controller version and status information that 
can be helpful when contacting 3ware Customer Support with questions or for 
troubleshooting: Controller Summary, Unit Details, and Unit Information. 

You can copy and paste the information from these screens into an email 
using the system clipboard. When each page is displayed on the screen,