DELL NT499 ユーザーズマニュアル

124

Troubleshooting

• Power, keyboard, and mouse extension cables

• Too many devices connected to the same power strip

• Multiple power strips connected to the same electrical outlet

Printer Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

 

NOTE: 

If you need technical assistance for your printer, contact the printer’s 

manufacturer.

C

HECK

 

THE

 

PRINTER

 

DOCUMENTATION

—

See the printer documentation for setup 

and troubleshooting information.

E

NSURE

 

THAT

 

THE

 

PRINTER

 

IS

 

TURNED

 

ON

C

HECK

 

THE

 

PRINTER

 

CABLE

 

CONNECTIONS

—

• See the printer documentation for cable connection information.

• Ensure that the printer cables are securely connected to the printer and the computer.

T

EST

 

THE

 

ELECTRICAL

 

OUTLET

—

Ensure that the electrical outlet is working by 

testing it with another device, such as a lamp.

V

ERIFY

 

THAT

 

THE

 

PRINTER

 

IS

 

RECOGNIZED

 

BY

  W

INDOWS

—

Windows XP:

1

Click Start

→ Control Panel→ Printers and Other Hardware→ View installed 

printers or fax printers.

2

If the printer is listed, right-click the printer icon.

3

Click Properties

→ Ports. For a parallel printer, ensure that the Print to the following 

port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the 
following port(s): setting is USB.

Windows Vista:

1

Click 

Start

 

 

→ Control Panel→ Hardware and Sound→ Printer.

2

If the printer is listed, right-click the printer icon.

3

Click Properties, and then click Ports.

4

Adjust the settings, as needed.

R

EINSTALL

 

THE

 

PRINTER

 

DRIVER

—

See the printer documentation for information 

on reinstalling the printer driver.