DELL NT499 ユーザーズマニュアル

Troubleshooting

125

Scanner Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

 

NOTE: 

If you need technical assistance for your scanner, contact the scanner’s 

manufacturer.

C

HECK

 

THE

 

SCANNER

 

DOCUMENTATION

—

See the scanner documentation for setup 

and troubleshooting information.

U

NLOCK

 

THE

 

SCANNER

—

Ensure that your scanner is unlocked (if the scanner has a 

locking tab or button).

R

ESTART

 

THE

 

COMPUTER

 

AND

 

TRY

 

THE

 

SCANNER

 

AGAIN

C

HECK

 

THE

 

CABLE

 

CONNECTIONS

—

• See the scanner documentation for information on cable connections.

• Ensure that the scanner cables are securely connected to the scanner and the 

computer.

V

ERIFY

 

THAT

 

THE

 

SCANNER

 

IS

 

RECOGNIZED

 

BY

  M

ICROSOFT

  W

INDOWS

—

Windows XP:

1

Click Start

→ Control Panel→ Printers and Other Hardware→ Scanners and 

Cameras.

2

If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1

Click 

Start

 

 

→ Control Panel→ Hardware and Sound→ Scanners and Cameras.

2

If the scanner is listed, Windows recognizes the scanner.

R

EINSTALL

 

THE

 

SCANNER

 

DRIVER

—

See the scanner documentation for 

instructions.

Sound and Speaker Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

No sound from speakers

 

NOTE: 

The volume control in MP3 and other media players may override the 

Windows volume setting. Always check to ensure that the volume on the media 
player(s) has not been turned down or off.