Toshiba 451C ユーザーズマニュアル

342

Printing Guide — When Printing cannot be Performed

NOTE:

This problem can arise as the result of a hardware malfunction, a network communica-
tion or configuration problem.  Before troubleshooting the client error, ask your adminis-
trator to troubleshoot the hardware or network errors.  Those troubleshooting are 
described in the Network Administration Guide.

The following checklist helps you identify the source of the error and directs to you 
where you can find more information about resolving it.

Print Job Status Messages
The status and result of the print jobs is indicated as following in the Print Job page in 
the Job Status tab and Print Log page in the Logs tab.

1

Have you ever printed success-
fully from this client workstation?

Next 

Step

Ø

Ö

2

Do you set up the printer driver 
other than a SMB connection?

Next 

Step

Ø

Ö

3

Open TopAccessDocMon and 
note the taskbar connection icon 
and status bar message.  Is this 
equipment responding?

Next 

Step

Ø

Ö

4

Try resubmitting the job.  Does 
the printer status read “Docu-
ment has printed successfully”?

Ö

1

Is this equipment you created 
selected in the Chooser?

Ö

402F

PM size error

1200 dpi print jobs cannot be printed without 
the optional expansion memory.  Send a print 
job with a 600 dpi setting.

4031

HDD full error

Delete unnecessary private print jobs and 
invalid department print jobs.

A221

Job canceled

(Job was canceled.)

A222

Power failure

Check if the power cable is connected properly 
and it is inserted securely.  Check if the power 
voltage is unstable.