Philips BT6000C/10 ユーザーズマニュアル

ページ / 16
11
EN
7 Troubleshooting
Warning
 
Never remove the casing of this device.
To keep the warranty valid, never try to repair 
the system yourself. 
If you encounter problems when using this 
device, check the following points before 
requesting service. If the problem remains 
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips, 
make sure that the device is nearby and the 
model number and serial number are available.
General
No power
 • Make sure that the AC power plug of the 
unit is connected properly.
 • Make sure that there is power at the AC 
outlet.
 • Recharge your speaker.
No sound
 • Adjust volume on this product.
 • Adjust volume on the connected device.
 • Make sure that your Bluetooth device is 
within the effective operational range.
No response from the speaker
 • Disconnect and reconnect the power plug, 
then turn on the speaker again.
 • Recharge the speaker.
The LED indicator is solid red, and the 
speaker has no response when pressing any 
key. 
 • The speaker is in DEMO mode. Press and 
hold PAIRING key for 15 seconds to exit 
this mode. 
About Bluetooth device
The audio quality is poor after connection 
with a Bluetooth-enabled device.
 • The Bluetooth reception is poor. Move the 
device closer to this product or remove 
any obstacle between them.
Fail to find [Philips BT6000] on your device 
for pairing.
 • Press and hold PAIRING for three seconds, 
and then try again. 
Cannot connect with the device.
 • The Bluetooth function of the device is not 
enabled. Refer to the user manual of the 
device for how to enable the function.
 • This product is already connected with 
another Bluetooth-enabled device. 
Disconnect that device and then try again.
The paired device connects and disconnects 
constantly.
 • The Bluetooth reception is poor. Move the 
device closer to this product or remove 
any obstacle between them.
 • For some devices, Bluetooth connection 
may be deactivated automatically as a 
power-saving feature. This does not indicate 
any malfunction of this product.