TallyGenicom 2440 ユーザーガイド

6-4

Paper Handling Problems and Solutions

The following table describes common paper handling problems and suggests solutions. 
See the section “Paper handling” in Chapter 2, “Operating the printer” for detailed procedures 
on loading and using paper.

Paper cannot be loaded or fed.

Make sure that the Print Gap select lever located 
on the top right of the printer is set correctly. 
Move the lever to the rear for single sheets or to 
the front for continuous forms.
Make sure that the paper covers the paper-out sen-
sor, (i.e., the left paper edge is within 60 mm from 
the left edge).

Paper jams while loading.

Turn off the printer and remove the jammed 
paper. 
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the 
thickness of your paper. See “Paper Thickness and 
Number of Copies” in Chapter 2, “Operating the 
printer”.
Make sure that the paper is not folded, creased, or 
torn.
Make sure that the left and right tractors are set so 
that the continuous forms are stretched taut. See 
“Fanfold paper” in Chapter 2, “Operating the printer”.

Paper jams while printing.

Turn off the printer and remove the jammed 
paper. 
Remove any obstructions from the paper path.
Make sure that the Print Gap lever is set for the 
thickness of your paper. See “Paper Thickness and 
Number of Copies” in Chapter 2, “Operating the 
printer”.
For continuous forms, make sure that the incom-
ing and outgoing paper stacks are correctly placed. 
Paper should feed straight. See “Feeding and Posi-
tioning Paper” in Chapter 2, “Operating the printer”.

Paper slips off the forms tractors 
or the perforated holes of the 
paper tear during printing.

Make sure that the forms tractors are positioned 
correctly for the width of your paper and that the 
perforated holes of the paper fit directly over the 
tractor pins. See “Fanfold paper” in Chapter 2, 
“Operating the printer”.