TallyGenicom 2440 ユーザーガイド

6-5

Operating Problems and Solutions

The following table identifies common operating problems and suggests solutions. If you 
cannot resolve a problem, contact your dealer.

The power does not turn on.

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Make sure that the power cord is securely con-
nected to both the printer and the battery. Make 
sure that the power outlet is functional. If not so, 
use other outlet.

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Turn the power off. Wait a minute and then turn 
the printer on again. If the printer still has no 
power, contact your dealer.

The printer is on but it will not 
print.

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Make sure that the Ready indicator is lit. See “Op-
erations of the Control Panel” in Chapter 2, “Operat-
ing the printer”.

`

If you use the interface cable make sure it is se-
curely connected to both the printer and the 
computer.

`

If the ALARM indicator is lit, load paper. See 
“Loading paper” in Chapter 2, “Operating the print-
er”.

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Run the printer printing test. If the printing test 
executes normally, the problem is caused by the 
interface, the computer, incorrect printer set-
tings, or incorrect software settings. See “Printing 
Test Function” in Chapter 4, “Special mode”.

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Make sure that the printer Emulation selected in 
your software is the same as the Emulation se-
lected on the printer. See “PRINTER CON-
TROL menu” in Chapter 4, “Special mode”.

Paper select lever error

If paper is loaded and the paper select lever is 
moved backward or forward, the printer turns 
offline, the ALARM LED lights and the CHAR-
ACTER PITCH LED 10 blinks.

`

Switch the paper select lever back to its original 
position.