DataCard SD260 ユーザーガイド

 

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Troubleshooting

The USB cable is 

connected before the 

driver is installed.

The first printer installed on a PC using a USB 

connection must be installed from the driver CD or 

downloaded driver. 
Remove the driver before re-installing the printer.
For more information on how to remove the driver, 

see

The Print Sample Card 

button is gray.

The Print Sample Card button in the Printer Properties 

is enabled when the printer and driver communicate 

normally. If the Print Sample Card is gray, check that 

the U

SER

 button on the front of the printer is steady 

green and that “Ready” is displayed on the LCD 

panel.

The PC USB port does 

not communicate 

reliably with the printer 

USB port.

Power management on the PC has shut down USB 

communication. 
Open the Device Manager and the list of USB 

devices. Disable shutdown for each hub in the list. 

You might need to restart the PC to make the 

changes take effect.
Hibernation on a laptop PC requires several moments 

to enable USB communication. Unplug the USB 

printer port and then connect it again.
Replace the PC port or the PC. Contact your PC or 

port vendor if you need assistance.

The printer does not 

install or print on the PC 

when the PC is 

connected to a 

network using VPN 

Client software.

VPN Client software can prevent the installation and 

use of other devices. Choose one of the following 

solutions:
Connect the printer using an Ethernet cable and 

follow the instructions in 

. 

Disconnect the VPN Client software from the 

network, and then install the USB printer and driver or 

resume printing.