Ricoh fax3310l ユーザーガイド

8.4 Troubleshooting Checklists

8-9

Problem: Cannot access the Network Interface Board from the network

•

Make sure the Network Interface Board has a valid IP address. Use 

 to check 

the IP address assigned to the card.

•

Check the TCP/IP parameters (subnet mask, gateway, and so on).

•

If your network supports DHCP or WINS:

— Are the server names set correctly on the Network Interface Board Status Con-

figuration page?

— Is the DHCP Server or WINS Server running?

— If the DHCP Server or WINS Server is running, is it configured properly? Re-

fer to your network documentation for more information on configuring serv-
ers.

Problem: Cannot print from 

•

Do you have the correct drivers?

•

Is the print job directed to the correct IP address?

•

Is the 

 channel full because of other jobs in the queue?

Problem: Cannot print from IP-P2P or Windows 2000 direct IP

•

Do you have the correct drivers?

•

Is the print job directed to the correct IP address?

•

Is the correct port number being used for Raw Sockets printing? (The default for 
the Network Interface Board is 10001.)

•

Is the printer reporting any errors?

•

Was the print job removed from the spooler? (Check the Windows spooler for any 
details on the status of a failed job.)

Problem: Cannot print from IPP

•

Do you have the correct drivers?

•

Is the print job directed to the correct IP address in the IPP client (that is, 

)?

•

Was the print job removed from the spooler? (Check the Windows spooler for any 
details on the status of a failed job.)