Ricoh fax3310l ユーザーガイド
8.4 Troubleshooting Checklists
8-8
Operation and Troubleshooting
8.4.3.6 Workstation to Network Interface Board Connection Checklist
To make sure the workstation is communicating with the Network Interface Board:
•
Print a file from the workstation. Use NWADMIN or PCONSOLE to verify that
the print job gets to the print queue. If the print job does get to the queue, the
problem is not with the workstation/print server connection.
the print job gets to the print queue. If the print job does get to the queue, the
problem is not with the workstation/print server connection.
•
Use CAPTURE to send data to the printer from a software application. See your
Novell documentation for information.
Novell documentation for information.
•
Make sure another printer is not taking the print jobs from the queues before the
Network Interface Board can service the job. Disable the other printer until you
can verify the Network Interface Board-connected printer setup.
Network Interface Board can service the job. Disable the other printer until you
can verify the Network Interface Board-connected printer setup.
8.4.3.7 If the Network Interface Board Loses Its File Server Connection
If the network interface board loses its connection to the file server, it can take
approximately 5–10 minutes to reconnect. If the connection is not made after some
reasonable time, check the error conditions to troubleshoot the problem.
approximately 5–10 minutes to reconnect. If the connection is not made after some
reasonable time, check the error conditions to troubleshoot the problem.
8.4.3.8 Cannot Print from a Different Context
The Network Interface Board does not support printing from a context different from the
context you are installed in. If you want to do this, you must create an alias queue. See
your Novell documentation for more information.
context you are installed in. If you want to do this, you must create an alias queue. See
your Novell documentation for more information.
8.4.4 AppleTalk Troubleshooting
•
Is the Macintosh connected to the network through Ethernet and has the
AppleTalk driver been selected? To check, choose Control Panel from the Apple
menu and then choose Networks.
AppleTalk driver been selected? To check, choose Control Panel from the Apple
menu and then choose Networks.
•
Did you select the correct Network Interface Board and correct zone?
•
Is AppleTalk enabled on the Macintosh? Use Chooser to check this.
•
If you are on a network with multiple zones, is the zone correct?
•
Did you select the correct printer driver in Chooser? You must first select the
printer icon and then select the printer name. (Not all printers communicate with
the default Macintosh driver.)
printer icon and then select the printer name. (Not all printers communicate with
the default Macintosh driver.)
•
If you renamed the printer in the AppleTalk program, did you re-select the printer
under its new name?
under its new name?
•
If you put the printer in a new zone, did you re-select the zone?
•
Are there other printers with similar names in Chooser? Make sure you chose the
Network Interface Board-connected printer.
Network Interface Board-connected printer.