Ruckus Wireless Software Upgrade Only for ZoneFlex 7363 907-7363-0002 プリント

Ruckus Wireless offers quality, knowledgeable, responsive 
worldwide technical support for its Smart Wi-Fi systems.

Ruckus Wireless offers two support plans: Premium 
Support and Software Support.  These plans augment 
the Limited Lifetime Warranty included with most Ruckus 
Wireless ZoneFlex products. 

Resellers and distributors can offer these support services 
to their customers, drawing directly on the highly qualifi ed 
resources of Ruckus Wireless. 

Premium Support delivers access to an online knowledge 
base, complete documentation and user forums. In 
addition, Ruckus Wireless technical support professionals 
are available via:

Phone

• 

E-mail

• 

Support Web

• 

Through the support Web, Ruckus Wireless makes the 
latest software updates available to customers. Software 
updates include bug fi xes and maintenance releases. 

Premium Support customers receive access to software 
upgrades for the products they purchased as well as 
invitations to participate in Beta programs. 

Premium Support customers are also entitled to advanced 
hardware replacement if required. 

Software Support customers receive upgrades as well as 
bug fi xes to the software accompanying the applicable 
hardware purchased.

For more information or to purchase a Support Plan, 
contact your Ruckus Wireless reseller or representative.

SUPPORT SUMMARY

SUPPORT 

PACKAGE

Software

Support

Premium

Support

Phone

Support

No

24x7

Support

Web

No

Yes

E-Mail

Support

No

Yes

Hardware

Advanced

Replacement

No

Yes

Support

Forum

No

Yes

Software

Updates

Yes

Yes

Software

Upgrades

Yes

Yes

End User 

Premium Support