Ruckus Wireless Software Upgrade Only for ZoneFlex 7363 907-7363-0002 Folheto
Códigos do produto
907-7363-0002
Ruckus Wireless offers quality, knowledgeable, responsive
worldwide technical support for its Smart Wi-Fi systems.
worldwide technical support for its Smart Wi-Fi systems.
Ruckus Wireless offers two support plans: Premium
Support and Software Support. These plans augment
the Limited Lifetime Warranty included with most Ruckus
Wireless ZoneFlex products.
Support and Software Support. These plans augment
the Limited Lifetime Warranty included with most Ruckus
Wireless ZoneFlex products.
Resellers and distributors can offer these support services
to their customers, drawing directly on the highly qualifi ed
resources of Ruckus Wireless.
to their customers, drawing directly on the highly qualifi ed
resources of Ruckus Wireless.
Premium Support delivers access to an online knowledge
base, complete documentation and user forums. In
addition, Ruckus Wireless technical support professionals
are available via:
base, complete documentation and user forums. In
addition, Ruckus Wireless technical support professionals
are available via:
Phone
•
E-mail
•
Support Web
•
Through the support Web, Ruckus Wireless makes the
latest software updates available to customers. Software
updates include bug fi xes and maintenance releases.
latest software updates available to customers. Software
updates include bug fi xes and maintenance releases.
Premium Support customers receive access to software
upgrades for the products they purchased as well as
invitations to participate in Beta programs.
upgrades for the products they purchased as well as
invitations to participate in Beta programs.
Premium Support customers are also entitled to advanced
hardware replacement if required.
hardware replacement if required.
Software Support customers receive upgrades as well as
bug fi xes to the software accompanying the applicable
hardware purchased.
bug fi xes to the software accompanying the applicable
hardware purchased.
For more information or to purchase a Support Plan,
contact your Ruckus Wireless reseller or representative.
contact your Ruckus Wireless reseller or representative.
SUPPORT SUMMARY
SUPPORT
PACKAGE
Software
Support
Premium
Support
Phone
Support
No
24x7
Support
Web
No
Yes
E-Mail
Support
No
Yes
Hardware
Advanced
Replacement
No
Yes
Support
Forum
No
Yes
Software
Updates
Yes
Yes
Software
Upgrades
Yes
Yes
End User
Premium Support