Epson 500 クイック参照カード

Solving Problems

Check the messages on the display screen to diagnose the cause of most problems. 
You can also check the basic troubleshooting suggestions (beginning below) or see 
the on-screen Epson Information Center for more detailed help.

Periodically, it’s a good idea to check Epson’s support website 
for free updates to your WorkForce 500 Series software. Open 
your on-screen Epson Information Center and select 

Download 

the Latest Software

 or visit Epson’s support website at 

epson.com/support (U.S.) or epson.ca (Canada).

With Windows, you can select 

Driver Update

 on the 

Maintenance

 tab in the 

printer settings window. You can also click 

 

or

 Start

, select 

All Programs

 or 

Programs

, select 

EPSON

, and click 

EPSON WorkForce 500 Series Driver 

Update

. Also select 

EPSON Scan

 and click 

EPSON WorkForce 500 Series 

Scanner Driver Update

.

Check the solutions below if you’re having trouble using your all-in-one.

Note: 
If the screen is dark, the WorkForce 500 Series is in sleep mode to save power. Press 
any button (except the P

On

 button) to wake it up.

■

Make sure your paper is loaded printable side up (usually the whiter, brighter, 
or glossy side). Load it short edge first, and against the right edge guide. Don’t 
load paper above the arrow mark inside the guide.