Cisco Cisco Unified MeetingPlace Web Conferencing メンテナンスマニュアル
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Chapter 11 Troubleshooting
Figure 11-2 Determining NetMeeting Connection Status
Table 11-1 What To Do When Users Cannot Join a Web
Conference
When No One Can Join
When Only a Few Users Can’t Join
1. If the users are all attending the web
conference from MeetingTime, make
sure MeetingTime has the correct IP
address of the web conference server and
sees this server as active.
sure MeetingTime has the correct IP
address of the web conference server and
sees this server as active.
1. Make sure the users have network
connectivity.
2. Make sure the MeetingPlace Agent and
MeetingPlace Web services are running.
2. Make sure the users have Internet access.
3. Check the MeetingPlace Web Event log.
3. Make sure the users can view the Join
Web Conference button from the Web.
4. Check the Windows Event Viewer.
4. Make sure the user is not attending over a
very slow dial-up connection (below 28.8
kbps).
kbps).
List of participants connected
to the web conference using
NetMeeting
to the web conference using
NetMeeting
Cisco MeetingPlace Web 3.0 System Manager's Guide OL-6033-01