Cisco Cisco Unified Customer Voice Portal 11.0(1) ユーザーガイド

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PPENDIX 

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UBSTITUTION 

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EFERENCE

 

 

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ISCO 

CVP

 

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OICE

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Tag Content 

Description 

GeneralAniInfo.AniDateTime.DayOfMonth. 

LAST_CALL[.

ANI

]  

The day of the month of the last time a call was 
received from the current phone number or 
ANI if specified. 

GeneralAniInfo.AniDateTime.Month. 

LAST_CALL[.

ANI

]  

The month of the last time a call was received 
from the current phone number or ANI if 
specified. 

GeneralAniInfo.AniDateTime.DayOfWeek. 

LAST_CALL[.

ANI

] 

The day of the week of the last time a call was 
received from the current phone number or 
ANI if specified. 

GeneralAniInfo.AniDateTime.Year. 

LAST_CALL[.

ANI

]  

The year of the last time a call was received 
from the current phone number or ANI if 
specified. 

GeneralAniInfo.AniNumCalls[.

ANI

] 

The number of calls received from the current 
phone number or ANI if specified. 

Notes: 

•  Each Date / Time tag evaluates to 0-23 when referring to the hour, 0-59 when referring to the 

minute, 1-12 when referring to the month, 1-31 when referring to the day of the month, 1-7 
when referring to the day of the week (where 1 is Sunday), and the year is represented as a 
four-digit number. 

•  If any data represented by the tag ends up as null, substitution will render it as an empty 

string. For example, if a setting contained “source{CallData.SOURCE}” and there was no 
application that transferred to the current application, the setting would be evaluated as 
“source”. In this case, a warning appears in the Error Log for the application noting that a 
substitution value was null and was replaced with an empty string.

 

 

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