Cisco Cisco Unified MeetingPlace Audio Server メンテナンスマニュアル
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Cisco MeetingPlace Audio Server 5.2 Customer Engineering Guide (for Cisco MeetingPlace 8106)
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Chapter 6 Troubleshooting
LAN connectivity
Step 3
In the MeetingPlace IP Gateway configuration, verify the outdial is sent using the appropriate protocol.
Step 4
In the MeetingPlace IP Gateway configuration, verify the gateway, gatekeeper, and proxy server
addresses and ports are correct according to the desired protocol.
addresses and ports are correct according to the desired protocol.
Step 5
In the MeetingPlace IP Gateway configuration, verify the E.164 address and H.323 ID fields are correct
for H.323 outdials. Verify that display name, user name and session name are correct for SIP outdials.
for H.323 outdials. Verify that display name, user name and session name are correct for SIP outdials.
Things to check on the Cisco Call Manager
Step 1
If the MeetingPlace IP Gateway resides on a gateway with multiple IP addresses, verify that the Cisco
Call Manager has an H.323 Gateway configuration for each IP address.
Call Manager has an H.323 Gateway configuration for each IP address.
Step 2
Verify the gateway settings created for the MeetingPlace IP Gateway allow outdials.
Things to check on the IP phone
Verify the IP phone can place a direct call to the requested outdialed number.
LAN connectivity
If users cannot connect to the system using MeetingTime, follow this procedure:
Step 1
for more information.
Step 2
Use the “ping” command to ping a known good IP address on the network.
Step 3
Verify with the Network Administrator that MeetingPlace has been set up in the local host file or is set
up on the Domain Name Server (DNS).
up on the Domain Name Server (DNS).
Step 4
Try connecting with an IP address rather than the host name.
If the above steps do not resolve the problem, try these:
Step 1
Check the network cabling.
Step 2
If possible, use a PC to check the LAN connectivity.
Step 3
Verify the network configuration with the “net” command. See the
for more
information.
Step 4
Verify the IP address, subnet mask, and default gateway values.