Cisco Cisco Agent Desktop 10.5 ユーザーガイド
Synchronizing Directory Services
March 1, 2013
159
Synchronizing Directory Services
The Directory Services database should be synchronized with the master Unified CCX
agent database. The databases are synced automatically whenever the master
Unified CCX database changes. However, you can manually sync them with the
Synchronize Directory Services command.
agent database. The databases are synced automatically whenever the master
Unified CCX database changes. However, you can manually sync them with the
Synchronize Directory Services command.
for more information.
To synchronize the databases manually:
1. Choose Services Configuration > Synchronize Directory Services. The
Synchronize Directory Services page appears (
).
2. Click Synchronize. The databases are synchronized, and you will see the
message, “Transaction successful” when the process is complete.
Figure 80.
Synchronize Directory Services page