Cisco Cisco C880 M4 Server
CHAPTER 6 Error Notification and Maintenance (Contents, Methods, and Procedures)
6.3 Notes on Troubleshooting
6.3 Notes on Troubleshooting
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6.3
Notes on Troubleshooting
This section provides notes on troubleshooting.
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In the Cisco C880 server, if you unplug all the AC power cables while the device is in standby mode, the
system event log records AC Lost (Severity: Info). This is neither a problem nor a failure. It is a normal
situation.
The following example shows this type of message.
system event log records AC Lost (Severity: Info). This is neither a problem nor a failure. It is a normal
situation.
The following example shows this type of message.
(Item): Severity Unit Source EventID Description
--------- : --------------------------------------------------------------
(Display): Info PSU#*** ******** Power Supply input lost during the cabinet power off
--------- : --------------------------------------------------------------
(Display): Info PSU#*** ******** Power Supply input lost during the cabinet power off
6.4
Configuring and Checking Log Information
This section describes how to configure and confirm the log information on problems that occurred in the
system.
system.
6.4.1 List of log information
This section lists the types of log information that can be acquired.
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Available log information
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System event log
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Syslog and event log
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Hardware error log
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BIOS error log
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Information on factors in system power supply control
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Network configuration log information
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NTP client log information
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Operation log information
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Physical inventory information
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System configuration information
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System configuration file
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Information on internal rack sensor definitions
6.5
Firmware Updates
The Cisco C880 server is configured with BIOS, BMC, and MMB firmware.
Each firmware is managed as a total version integrating different versions.
The firmware is updated from the MMB in batch (applying to all the firmware at all locations within the system).
Each firmware is managed as a total version integrating different versions.
The firmware is updated from the MMB in batch (applying to all the firmware at all locations within the system).
6.5.1 Notes on updating firmware
If the MMB or SB fails, perform maintenance on it before updating the firmware. Do not update the firmware
in a configuration containing a faulty MMB or SB.
Firmware update can be performed regardless of power status of the system.
If the system is not power off, new firmware is applied after power off of the system.
Note
If the firmware update fails, update the firmware again by
in a configuration containing a faulty MMB or SB.
Firmware update can be performed regardless of power status of the system.
If the system is not power off, new firmware is applied after power off of the system.
Note
If the firmware update fails, update the firmware again by
‘Firmware Update’ menu of MMB Web-UI.