Cisco Cisco Unified MeetingPlace Express 1.1 リリースノート

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Chapter 16      Troubleshooting and Getting Help
    Problems Joining Meetings
16-8
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Run the Browser Test to be sure your computer and software are compatible 
with the web meeting room. For information, see 
If you downloaded the correct version of the Macromedia Flash Player during 
the browser test: After the player is installed, close all browser windows, then 
open a new browser window and try again to connect to the meeting. 
Verify that your internet connection is working properly: Verify that you can 
connect successfully other web sites. 
Disable any popup blockers or unblock the 
Cisco Unified MeetingPlace Express URL to access the meeting. 
Try clearing the cache of your browser. 
Try connecting from another computer. 
There may be issues on the meeting presenter's side or an issue with the event. 
Some companies use proxy servers to control internet access. If you are 
accessing the meeting from behind a proxy server and you are using 
Microsoft Internet Explorer, perform the following steps: 
a.
Within Microsoft Internet Explorer select Tools > Internet Options > 
Advanced
 tab. 
b.
Enable the setting Use HTTP 1.1 through proxy connections and click OK
c.
Close all browser windows and re-open them.
d.
Try again to connect to the meeting. 
If you are using another browser, see the documentation for that browser. 
Your Cisco Unified MeetingPlace Express system may not have enough 
capacity to accommodate you. You can try again later to join the web 
conference and see if capacity has become available.
If for some reason you are unable to obtain the correct version of Macromedia 
Flash Player by running the Browser Test: 
a.
Visit 
 and click the Install Now button. 
b.
After the player is installed, close all browser windows, then re-open them. 
c.
Try again to connect to the meeting.