Cisco Cisco Agent Desktop 9.0 インストールガイド

Cisco CAD Installation Guide

114

August 4, 2014

Upgrade Methods

There are two methods to upgrade to a newer version of CAD base services, 
depending on which version of CAD you currently use. These methods are as follows:

■

Backup and restore method. In this method, you back up the existing 
configuration and data store, uninstall CAD base services and install the new 
CAD version, and then restore your saved data (see 

■

Over the top method. In this method, you install the newer CAD base services 
over your existing version (see 

). Your existing LDAP configuration data is automatically backed up 

and restored with this method.

NOTE:  If you are upgrading from a version earlier than CAD 7.5 to a 
version later than CAD 7.5, you must use the backup and restore 
method to upgrade from your current version to CAD 7.5. Then use 
the backup and restore method or the over the top method to 
upgrade from CAD 7.5 to the newer version, as per 

.

The CAD upgrade paths are detailed in 

.   

Table 12. 

CAD upgrade paths 

Upgrade From:

Upgrading To:

7.6

(Windows 

Server 2003)

8.0

(Windows 

Server 2003)

8.5

(Windows 

Server 2003)

8.5

(Windows 

Server 2008 R2)

9.0

(Windows 

Server 2008 R2)

7.5

(Windows 

Server 2003)

BR

OT

OT

BR

BR

7.6

(Windows 

Server 2003)

OT

OT

BR

BR

8.0

(Windows 

Server 2003)

OT

BR

BR

8.5 

(Windows 

Server 2003)

BR

BR

8.5 

(Windows 

Server 2008 R2)

OT